Cancellation policy

Subscription Cancellation Policy

We are committed to providing the best shopping experience for our customers. If you wish to cancel your subscription or order, please follow the conditions below:

• Subscription Cancellation:

  • You can cancel your subscription at any time by contacting customer support through your account on our website.
  • If you have been charged for the current billing cycle, the cancellation will take effect from the next billing cycle.
    

• Order Cancellation:

  • Orders can only be canceled before the product is processed and shipped.
  • Once the order has been shipped, we cannot cancel it or provide a refund.

If you have any questions, please feel free to contact us.

Shipping Policy

1. Order Processing Time:

• All orders will be processed within 2 business days after being placed.
• In case of delays due to stock availability or other unforeseen factors, we will notify customers as soon as possible.

2. Shipping Timeframes:

• Domestic Orders: Estimated delivery within. 3 business days.
• International Orders: Estimated delivery within 5 business days, depending on the destination and shipping method.

3. Order Tracking:

• Once the order has been shipped, customers will receive an email with tracking details to monitor their shipment status.

4. Important Notes:

• Delivery times may vary due to external factors such as customs clearance, weather conditions, or courier delays.
• If your order is delayed beyond the estimated timeframe, please contact us for further assistance.